Microsoft Dynamics CRM 4.0 Installation SQL Error: Service msftesql was not found on computer

When you are installing Microsoft Dynamics CRM 4.0 with SQL Server 2008 or later, you will find this error while installing.

Service msftesql was not found on computer “xxx”. The specified service does not exist.

CRM 4 Setup SQL Error

This happens because SQL Server 2008 has a different service name than its earlier versions.

Steps to resolve the issue:

  1. Start the Registry Editor.
  2. Navigate to: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
  3. Rename MSSQLFDLauncher folder to msftesql
  4. Reboot the system
  5. Start -> Run -> Services.msc -> SQL Full-text Filter Daemon Launcher (MSSQLSERVER) and restart the service
  6. Run the setup again by going back and clicking on Next button to run the system check again.
  7. This settings should pass the system test.
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One thought on “Microsoft Dynamics CRM 4.0 Installation SQL Error: Service msftesql was not found on computer

  1. A while after this should have any use to anyone, but the installers now have updates that should mitigate this issue. See http://support2.microsoft.com/kb/957053
    Unfortunately the automatic installer update was failing for me, which led me to find this article.
    Hopefully this will help anyone coming along after me to not take this approach.

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